Delivery
- Free delivery to UK mainland addresses.
- Orders are dispatched within [X] working days and delivered by [courier] in [X-X] working days.
- Your topper arrives rolled and vacuum-packed in a box. Unbox it and give it a day or two to fully expand.
- We currently don't deliver to [Highlands, Islands, Northern Ireland, if applicable].
10-night trial
Try your topper for 10 nights. If it's not right for you, email us at [email] within 10 nights of delivery and we'll arrange the return.
Your right to cancel
You can also cancel any order within 14 days of delivery under the Consumer Contracts Regulations, whether or not you've used the trial. Just let us know by email.
Returns
- Return postage is [free / paid by the customer].
- Please return the topper clean and undamaged. We can't accept toppers that are stained or damaged.
- We refund to your original payment method within 14 days of receiving the return.
Damaged or faulty?
Email us within 48 hours of delivery with a photo and we'll sort it out straight away.